Tigra Scroller Product Family - First time user, problem setting up


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Lofty

Newbie

Posts: 1
Registered: 1/21/2008
Location: Nottingham UK
Member Is Offline

posted on 1/21/2008 at 05:01 PM

First time user, problem setting up

Hi, I'm new to you. The scroller looks great but I can't get it to work.
I have a folder which holds the page where I want the scroller to appear (and the index example). That folder has subfolders for the scroller. I haven't changed anything, but the scroller doesn't work. I've added the code

<table border="0" cellpadding="3" cellspacing="1" align="center" bgcolor="#336699">
<tr><td class="header2">Vertical, Autoscroll Mode</td></tr>
<tr><td bgcolor="#ffffff"><SCRIPT LANGUAGE="JavaScript">Tscroll_init (0)</SCRIPT></td></tr>
</table>

directly into my page but when I try to view it I get an error message "line: 32 Error:access is denied" then another "Line:77 Error:'main' is undefined"
when I try to view the page (www.stevelofthouse.com/main/tigra.html) the table renders but the script doesn't scroll. I thought it may be something I've done wrong (and it may well be because this is high up my learning curve), but I get the same errors if I try to view the /index.html example page. Plain English reply would be well appreciated as scripts like these are new to me and make my head hurt! Cheers!

Burndog

Junior Member

Posts: 3
Registered: 2/2/2008
Member Is Offline

posted on 2/2/2008 at 03:52 PM

I have the same error (Main is not defined) showing on my page also. Too bad as I've searched and seen that this has been asked in the past and not resolved.

The scroller DOES work without error on my Mac tests but failed with the Main not defined error on both my test PCs (XP pro using IE 6 and 7)

Anyone ever hear of how to resolve this issue??

tigra

Administrator

Posts: 1976
Registered: 6/17/2002
Location: US, CO
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posted on 3/4/2008 at 05:06 PM

Please submit a support ticket attaching zip files with all the code needed to reproduce the problem. We'll debug the configuration and post the description of the problem and solution here.

Burndog

Junior Member

Posts: 3
Registered: 2/2/2008
Member Is Offline

posted on 3/4/2008 at 07:13 PM

Quote:

Originally posted by tigra
Please submit a support ticket attaching zip files with all the code needed to reproduce the problem. We'll debug the configuration and post the description of the problem and solution here.

Here's the online sample:
www.peninsulaequipment.com/scroller.html

Works great on the Mac using Safari also good on the Mac using Firefox.

On the PC using IE 6 and 7 errors.
Here's a screen shot of the error:
www.peninsulaequipment.com/scrollerError.jpg

The files are here (as well as attached):
www.peninsulaequipment.com/Files.zip

I'll also now look for how to start a support ticket and repost this info there.

Thanks!

Attachment: Files.zip (624.43kb)
This file has been downloaded 145 times

tigra

Administrator

Posts: 1976
Registered: 6/17/2002
Location: US, CO
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posted on 3/4/2008 at 09:58 PM

There is a comma before closing bracket in scroll.tpl0.js

// external file
'file': '../news.php',
'content': '', //<-- this one
}

see: http://www.softcomplex.com/forum/viewthread_4203/

Burndog

Junior Member

Posts: 3
Registered: 2/2/2008
Member Is Offline

posted on 3/4/2008 at 10:09 PM

:) Thanks so much!!!!!